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FAQ - Chemotherapy & Hair Loss

If you or someone you know is preparing for chemotherapy, you may have many questions. The experts at Shar's Hair & Medical Supplies have years of experience helping women cope with one of the most difficult side effects of cancer treatment—hair loss. 
We have prepared this guide to help answer your questions.


Why Does Chemotherapy Cause Hair Loss?

Certain chemotherapy drugs target fast-growing cancer cells. Since your hair is made of the fastest growing cells in your body, the drugs mistake them for cancer cells and destroy them as well. The good news is that it's only temporary.

Does Everyone Lose Their Hair With Chemo?

No, hair loss depends of the type of drug, the dosage, and your individual reaction to the treatment. Your doctor or nurse can tell you whether you should expect hair loss as a side effect of your specific treatment.

When Should I Shop for a Wig?

We recommend shopping for your wig as soon as possible, preferably before you start treatment. This way, your consultant can see and match your current hairstyle. Even if you're not ready to purchase your wig yet, you'll feel prepared knowing your choices beforehand.

Woman Wearing Short Wig

How Can I Prepare for My Wig Fitting?

Start by making an appointment, so you can receive one-on-one assistance from your wig fitter. You should allow about an hour and a half for your fitting.

Wear your hair as you normally do, or bring pictures of your desired hairstyle. If you've lost your hair, bringing a lock can help us match the color. Remember to bring your insurance cards and your prescription if have one.

We recommend bringing one support person with you; someone who will be honest and encouraging in helping you make your selection. Although you are welcome to bring as many friends as you please, it has been our experience that too many opinions can make the process overwhelming.

When & How Does Hair Loss Occur?

Each person's experience is unique, but there are some common things you can expect. Usually, hair loss occurs between 10 to 17 days after your first treatment. Many people experience an itchy or sore scalp and brittle or limp hair right before hair loss begins. Shedding may begin slowly but accelerate over the next few days until the hair is gone. Most also lose pubic hair at this time as well. Leg and underarm hair as well as eyebrows and eyelashes may also come out at this time, though often this occurs later if at all.

What is Our Return/Refund Policy on Wigs?

The products that are carried by Shar's Hair is billable to your insurance providers such as Medicare, Medicaid, and Aetna insurance. No Returns / No Refunds on Wigs.